Before we signed a contract we were completely honest with Shea Sales and Mortgage stating we had filed for Chapter 13 and asked if we would have any issues getting approved. We were told that we were good and they would work with us.
We put our house on the market sold it and ended up giving Shea $30,000.00. We were house-less and had to lease because we were not able to get approved for a home loan until the 2 year after our discharge. We were completely mislead by Shea staff. We have lost a lot of money.
We had to lease which has been over $70,000.00 in the last 2 years and not to mention the $20,000.00 they refuse to refund us. They gave us back only $10K but it is not enough after EVERYTHING we went through. We would NOT have sold our previous house if we knew we couldn't get approved. We trusted and believed what we were told by Shea personnel.
I would NEVER recommend them to anyone.
They are shady and as much as we requested our funds be returned they did not do the ethical thing. I am very bitter with the whole situation and hope everyone knows how they conduct their business.
Product or Service Mentioned: Shea Homes Home Buying.
Reason of review: Poor customer service.
Monetary Loss: $20000.
Preferred solution: Full refund.