3K views
Not resolved
2.0
Details
Customer service
Website
0 comments

I purchased a new home from Shea, paying above market rates for upgrades.After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for.

Upon investigating the source it was discovered that Shea did not paint or treat any of the wood except what could be seen by exterior inspection. The deck was designed to have rain drain between the rafters, and boards. Since it was not treated wood rot is inevitable. When contacted Shea said it was not their problem.

Cost to repair, over $17,000.

Additional issues included Shea painting the dryer vent shut which causing a build up of lint in the vent and fire hazard, leaving rags stuck in heating and air ducts after spraying the texture on drywall (gee, why doesn't the AC work move in special), wiring electrical wrong or not finishing wiring to switches, stucco sprayed into drains causing water back UPS, leaks and damage, puncturing AC coolant lines when installing crown molding, bathroom shower plumbing installed backwards, hot and cold reversed, leaving food wrappers in the framing of the master bedroom tub to be found years later when the tub had to be replaced due to the frame not being constructed correctly.

Reason of review: Poor customer service.

Monetary Loss: $17020.

Had an Experience with Shea Homes?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Shea Homes - Unfinished work Shea Homes "We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a conservation area they said..." Read more Shea Homes - No service Shea Homes "We had our 5 month inspection and it was areed that our windows in our stacking doors had to be replaced along with several windows in the house. I did..." Read more Paradise Home Improvement - Horrible Paradise Home Improvement "The sales person lied about where the windows where coming from. The windows are not even installed properly, parts are not even attached to the house so they remain in..." Read more Lgi Homes - Brand New LGI home has way too many problems Lgi Homes "We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day..." Read more Daniels Jewelers - *** daniels jewelry Daniels Jewelers "They should go out of business and die there pushy and go against people agency, and the force you to buy something, i would love to destroy the conpany, they..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more Grand Furniture - Cheap Grand Furniture " Literally the worst bed frame I ever brought in my life, 2 months after having the bed frame it started to fall apart. The screws are loose, the wood..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more