My first Shea home was in So Cal and I loved it. My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything.
I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for options I did not care about but I wanted a quick close. Closing was delayed, floor tiles cracked at closing, lies from staff about so many hoa things. Quality and craftsmanship was lacking.
I have a cracked foundation and drainage issues on my lot after more than 1.5 years of occupancy. The county did a poor job of inspecting. My a/c is not within code but that is an easy fix. This place is a nightmare.
Hoa rules were not in writing and then changed ... Shea is the hoa and unreasonable. Oscar Harper is a terrible manager. Peter O Shea does not respond to written complaints.
Michael Fraley is unresponsive as well. Once they get their money they simply don't care.
Product or Service Mentioned: Shea Homes House Construction.
Reason of review: Bad quality.
Monetary Loss: $300000.
Preferred solution: Full refund.
Shea Homes Pros: People who left because they had integrity.
Shea Homes Cons: Poor quality, Poor customer service, No integrity, Substandard repairs and resolutions.
Location: 3200 NW 55th Ave, Ocala, FL 34482, USA