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Most helpful review
2.0
Details
Failure to follow basic builder guidelines. - Shea Homes review
Failure to follow basic builder guidelines. - Shea Homes review
I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for. Upon investigating the source it was discovered that Shea did not paint or treat any of the...
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Review
#527468 Review #527468 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$17020

Do not buy at Trilogy at Ocala Preserve | Shea Homes review

1.0
Details
Trilogy at Ocala Preserve is the worst place to live. The houses are built with cheap material. They don't spray for roaches. When i first moved in there were roaches all over. The dishwasher had to be fixed after only 6 months of use. The paint is coming off and my house is a brand new house. The workers who build the houses are very disrespectful. They are building a house next to me and they play the music really loud. One of them parked in front of my driveway blocking my driveway. I had to tell him to move his car. One if the workers made a comment about my weight and they laugh at me.
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Review
#1774849 Review #1774849 is a subjective opinion of poster.

Do not buy at Trilogy at Ocala Preserve | Shea Homes review from Summerfield, Florida

This is a terrible place to live in. The houses are built with cheap material and not built well. I have only lived here 6 months and my dishwasher was not draining the water. The paint is already coming off and my house is brand new. The workers who build the houses here are very disrespectful. They are building a houses next to me and the workers play the music loud and one of them parked in front of my driveway i had to go and tell him he was blocking my driveway. They laugh at me and make comments about my weight. I am planning on putting my house up for sale and moving somewhere else.
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Review
#1774828 Review #1774828 is a subjective opinion of poster.
1.0
Details
Before we signed a contract we were completely honest with Shea Sales and Mortgage stating we had filed for Chapter 13 and asked if we would have any issues getting approved. We were told that we were good and they would work with us. We put our house on the market...
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1 comment
Yvonne H
#1816313

Do not buy at Trilogy at Ocala Preserve. The houses are overpriced and cheaply made.

Review
#1706190 Review #1706190 is a subjective opinion of poster.
Service
Shea Homes Home Buying
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Full refund

Prescott in Mountain house sales team | Shea Homes review from Livermore-Pleasanton, California

2.2
Details
worst ever specially Karen who was real pain to deal with. She worked on her ego and not cooperative at all
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Review
#1674300 Review #1674300 is a subjective opinion of poster.
Service
Shea Homes Sales Representative
Pros
  • Quality
Cons
  • Very poor sales team
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Price reduction

Great Homes - Poor Club Management | Shea Homes review

3.4
Details
I have now lived here for 3 years. The homes are very well built and excellent value. Club facilities are very nice. Although there have been some soil problems, Shea has done a wonderful job of fixing and compensating those home owners. The main problem is with the Blue Star facilities Co. management (owned by Shea) who take our money, spend it and run things like a dictatorship, Members who try to help with their professional backgrounds and suggestions are ignored or insulted. I would give Shea a **** and the Blue Star Club Management *
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Review
#1637091 Review #1637091 is a subjective opinion of poster.
Pros
  • Professional and quality home customer service
  • Excellent quality construction
Cons
  • S and followup with residences
  • Blue star club management
Reason of review
Club Management
Preferred solution
Replace Blue Star Management

Nepotism | Shea Homes review from Murrieta, California

Way to go...NEPOTISM at it best especially with recent layoffs due to the economy then to go ahead hire family of management and field employees. Sure that the ones waiting at the employment line will be happy to hear but maybe the "economic layoff" was just an excuse to their recent departing as it makes sense why several other things are clearly overlooked within middle management.
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Review
#1578792 Review #1578792 is a subjective opinion of poster.
Service
Shea Homes House Construction
Construction defects, major problems - Shea Homes review
Construction defects, major problems - Shea Homes review
The new house 2016, I purchased was built on soil that was not compacted, there was no soils report done on this particular lot. As a result of compaction issues, the house has settled way beyond alotted construction standards. It moves constantly, causing cracks in...
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Review
#1566698 Review #1566698 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Bad quality
Loss
$450000
Preferred solution
Full refund
Had an HVAC construction defect in 2012 that they said was my fault. The HVAC contractor made some adjustments in the condensation drip coils, but we spent $500 repairing condensation drip damage. Annual inspections reveal no issues since then that they claimed I had...
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Review
#1529662 Review #1529662 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
1.5
Details
A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
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Review
#1511596 Review #1511596 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Bad quality

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Walnut, CA 91789
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Latest Question

Shea Homes Questions
1.0
Details
Don’t ever do a loan through Robert with Shea in Reunion or preferably don’t deal with Shea Homes at all! Robert runs your info through an automated system that you could run on the lending-tree website to find out if you’re pre-approved. Also, They will take your...
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1 comment
Anonymous
#1676339

Interesting review. What is the status of your complaint? To what agencies did you complain?

Review
#1460769 Review #1460769 is a subjective opinion of poster.