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Great Homes - Poor Club Management | Shea Homes review

3.4
Details
I have now lived here for 3 years. The homes are very well built and excellent value. Club facilities are very nice. Although there have been some soil problems, Shea has done a wonderful job of fixing and compensating those home owners. The main problem is with the Blue Star facilities Co. management (owned by Shea) who take our money, spend it and run things like a dictatorship, Members who try to help with their professional backgrounds and suggestions are ignored or insulted. I would give Shea a **** and the Blue Star Club Management *
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Review
#1637091 Review #1637091 is a subjective opinion of poster.
Pros
  • Professional and quality home customer service
  • Excellent quality construction
Cons
  • S and followup with residences
  • Blue star club management
Reason of review
Club Management
Preferred solution
Replace Blue Star Management
3.4
Details

Update by user Apr 27, 2018

I received phone call from Salesperson today. Our home was sold and we will get 40k of our 45k.

I am saddened but relieved. I took a lot of time and thought in making the selections for our home.

There are many features of the neighborhood that cannot be duplicated. As...

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6 comments
Anonymous
#1737534

It seems quite possible that this is illegal. If they had actually lost $45K due to your failure to purchase, then OK.

But, if they turned around and sold the house for the same price without incurring additional costs, then they have mitigated any damages that were caused by your failure to close. One would think that in that circumstance they might have to give your deposit back.

But, that may be completely wrong -- perhaps there is a liquidated damage clause or something that allows this. Regardless of legality, it certainly seems immoral.

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Resolved
Review
#1231154 Review #1231154 is a subjective opinion of poster.
Service
Shea Homes Home Buying
Pros
  • House plans
Cons
  • Lack of accountability
  • No integrity
Reason of review
true interpretation of contract and consequences
Loss
$45000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
2.5
Details
'The Shea Difference - about caring enough to create one great customer experience after another before, during and well after the purchase. ' We purchased a property in 2016 and while we have been reasonably happy in general when it comes to caring enough to create a...
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Review
#1201252 Review #1201252 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
2.8
Details
We are now on our 11th week and Shea homes cannot find the source of a leak in our home. Moved into a new home 1/09/2016, master bath wall started leaking 2/09/2016, notified Shea Homes 2/09/16. Twice they opened the master bath wall, closed it back up but the leak...
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3 comments
Anonymous
#1734500

What type of pipe material is installed in your home? Thanks.

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Review
#818795 Review #818795 is a subjective opinion of poster.
Cons
  • Poor quality
  • Leaky home
Reason of review
Bad quality
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Water Leak

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Website:
Mailing Address:
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
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